Shipping Policy
We process orders in 1 to 3 business days after you place them. You receive a confirmation email when your order ships.
Delivery times
Estimated delivery is 8 to 15 business days after processing, for all destinations.
Delivery times are estimates and depend on the carrier and your location.
Shipping costs
We offer free standard shipping on all orders over $75, or the local-currency equivalent. Orders under the threshold are charged a flat rate shown at checkout before you pay.
Order tracking
Once your order ships, we email you a tracking number. Allow 24 to 48 hours for tracking to update.
Customs and duties
International orders sometimes face import duties or taxes set by your country. These charges are your responsibility and are not included in your order total.
Wrong address
Check your shipping address before you confirm your order. We are not responsible for orders sent to an address you entered incorrectly.
Contact
Questions about shipping? Email support@vilmere.com or call +1 307 204 5578.